Lead Support Worker

Salary £27,500 / Earn £14.06 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hpw), Monday to Friday

Working across Wallsend, Forest Hall and North Shields properties

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What’s in it for you?

34 days leave, pro-rated (including bank holidays and a “me day”)

Paid time off for volunteering

Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

Career path with development and an excellent training package

Excellent benefits and rewards including supermarket discounts and travel expenses

What you’ll do

Lead support planning and coordinate our Support Workers to deliver person-centred support

Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

Support Customers with daily tasks like budgeting, cooking and attending appointments

Work with multi-agency teams to safeguard and empower our customers

Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

Passion and experience in supporting others ideally in a supported housing setting

Experience assessing referrals and coordinating support

Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

The ability to work under your own initiative, remain calm under pressure and have a resilient approach

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

You will work Monday to Friday 9am till 5pm and once a month you will be on call on a weekend which you get back in TOIL

You will work in the community supporting our young people in their homes which comprise of shared flats in Wallsend, Forest Hall and North Shields.

We have a team meeting each morning before you start your day.

As we are a registered Ofsted Service having an eye to detail and ensuring paperwork is of a high standard is essential

You need an Enhanced with barring list (we pay)