Shared Service Administrator

Looking to start your career in HR?

We have a fantastic opportunity for someone at the beginning of their HR journey to join our Shared Services team at Team Valley, Gateshead. Reporting into the HR Shared Service Manager, this role will give you hands-on exposure to the full employee lifecycle—from candidate application through to onboarding.

With full training provided, this is a brilliant opportunity to build a strong foundation across Recruitment, HR and Reward within a fast-paced, supportive environment.

Salary & Hours

£25,000 basic salary

37.5 hours per week, Monday to Friday (9:00am – 5:30pm)

What You’ll Be Doing

• Supporting the new starter process from offer through to first day
• Answering internal and external calls, providing HR support and guidance
• Producing employment contracts for internal and external candidates
• Assisting managers with Right to Work (Prevention of Illegal Working) checks and documentation
• Processing new starter information across HR and payroll systems
• Supporting the DBS checking process
• Maintaining third-party systems to enable colleague access
• General administration including data entry, mail merges and reporting
  
  

About You

• Keen to start a career in HR or already studying towards a CIPD qualification (desirable, not essential)
• Strong organisational skills with a high attention to detail
• Comfortable using Microsoft Word and Excel
• A great communicator who enjoys working in a busy, high-volume environment
• Positive, proactive attitude with a willingness to learn
  
  

No previous HR experience is required—training on systems and processes will be provided, we’re looking for someone with the right attitude and motivation to develop.

Why join us?

We Are Proud To Be The Motor Retailer Who Invests More In Our Colleagues’ Development Than Any Other. In Return, You Can Expect

• 25 days holiday rising with length of service + bank holidays
• Online rewards platform with cashback and retail discounts
• Preferential service rates
• Colleague purchase scheme
• Share incentive scheme
• Pension
• Enhanced maternity & paternity benefits
• Ongoing training and clear career progression opportunities within HR
  
  

Additional Information

If your application is successful, we will carry out employment checks including verification of employment history, address and credit history. A criminal record check may also be required.