Colleague Communications Consultant

About the job
About The Role

Colleague Communications Consultant

Working hours Part time – 22 Hours per week

Fixed term for 18 months

Salary from £22,035 per annum (Based on 22 Hours)

Location Pity Me, Durham

About The Role

We have a new opportunity to join the award winning Creative and Colleague Communications team as our Colleague Communications Consultant, supporting our finance transformation programme.

This role will see support the Creative & Colleague Communications Manager and Colleague Communications Business Partners to manage various internal communication channels and colleague events.

Key responsibilities include leading cross-company projects and providing communication support to internal stakeholders, whilst ensuring timely delivery. This means you’ll create content that reinforces our values.

To support delivery, you will build a strong internal network to source and share engaging content. You’ll be producing content for our Sharepoint intranet, creating our weekly colleague newsletter and support on colleague events to make sure we are continuously engaging with our colleagues and bringing our news stories to life while always following best practice.

Continuous improvement will form part of your role too, and you will coordinate colleague discussion groups to capture business sentiment and trends. This will make sure we improve communication effectiveness.

About You

If you have experience in internal communications and change management, then we want to hear from you.

You’ll demonstrate experience in planning and delivering effective internal communication campaigns that are concise yet engaging. You’ll also look for new and emerging technologies and how they can be applied to improve the effectiveness of communication.

Your high level of organisation, project management experience and skills in event management will support you to create engaging internal events.

The successful candidate will demonstrate a strong background in creating diverse communication materials. Therefore, you’ll be familiar with a broad range of communication channels both online and offline.

If this sounds like the opportunity for you then apply today using the link below.

Interviews will take place in person at Northumbria House, Pity Me, Durham on Wednesday 10 June 2026. There will be a requirement to complete a task to be presented during interviews.

Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.

Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.

We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.

Please note this role will require a DBS to be completed prior to employment

NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.

About Us

Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.

We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we’d encourage you to apply

NWG At a Glance:

Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.

We do this by providing reliable and affordable water and wastewater services for our customers.

We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.

Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.

Our Benefits

We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:

Generous holiday entitlement starting at 23 days plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
Free access to local attractions.
A fantastic discount scheme, with savings on days out, shopping, travel and more.
Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.

About Us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we’re committed to delivering great service, putting our customers at the heart of everything we do.